Shipping policy

🚚 Shipping Policy – kitchenivo

At kitchenivo, we’re committed to delivering a smooth, transparent, and reliable shopping experience. Below you’ll find all the details about our shipping process.

📦 Shipping Coverage

We currently ship within the United States. International shipping is not available at this time.

💸 Shipping Cost

We proudly offer Free Standard Shipping on all orders within the USA. No hidden charges or additional fees apply.

⏱ Processing Time

• All orders are processed within 1–3 business days.
• Once your order is shipped, you’ll receive an email with your tracking number.

📬 Delivery Time

• Estimated delivery: 7–15 business days
• Delivery times may vary based on location, weather, or carrier delays.

🔍 Order Tracking

• After shipment, you’ll receive a confirmation email with a tracking link.
• You can track your order anytime using the link provided.

📮 Incorrect or Undeliverable Addresses

• Please double-check your shipping address before placing an order.
• If a package is returned due to an incorrect address, we’ll contact you to arrange re-shipment.

📦 Lost, Delayed, or Damaged Packages

• If your package is lost, delayed, or damaged during transit, please contact us immediately.
• We’ll work with the shipping carrier to resolve the issue and ensure you receive your order.

🌐 International Import

We currently do not offer international shipping. For inquiries, feel free to contact us—we’ll do our best to assist.

📞 Contact Us

kitchenivo 📍 1641 Palou Avenue, San Francisco, CA 94124, USA 📧 support@kitchenivo.com 📞 +1 (315) 260‑8886 🕒 Monday – Friday | 9:00 AM – 5:00 PM PST