Shipping policy
๐ Shipping Policy โ kitchenivo
At kitchenivo, weโre committed to delivering a smooth, transparent, and reliable shopping experience. Below youโll find all the details about our shipping process.
๐ฆ Shipping Coverage
We currently ship within the United States. International shipping is not available at this time.
๐ธ Shipping Cost
We proudly offer Free Standard Shipping on all orders within the USA. No hidden charges or additional fees apply.
โฑ Processing Time
- All orders are processed within 1โ3 business days.
- Once your order is shipped, youโll receive an email with your tracking number.
๐ฌ Delivery Time
- Estimated delivery: 7โ15 business days
- Delivery times may vary based on location, weather, or carrier delays.
๐ Order Tracking
- After shipment, youโll receive a confirmation email with a tracking link.
- You can track your order anytime using the link provided.
๐ฎ Incorrect or Undeliverable Addresses
- Please double-check your shipping address before placing an order.
- If a package is returned due to an incorrect address, weโll contact you to arrange re-shipment.
๐ฆ Lost, Delayed, or Damaged Packages
- If your package is lost, delayed, or damaged during transit, please contact us immediately.
- Weโll work with the shipping carrier to resolve the issue and ensure you receive your order.
๐ International Import
We currently do not offer international shipping. For inquiries, feel free to contact usโweโll do our best to assist.
๐ Contact Us
kitchenivo ๐ 1641 Palou Avenue, San Francisco, CA 94124, USA ๐ง support@kitchenivo.com ๐ +1 (315) 260โ8886 ๐ Monday โ Friday | 9:00 AM โ 5:00 PM PST